Support
Email support@myonward.cc. Include your device, app version and what you expected to happen.
Common questions
| Question | Answer |
|---|---|
| Do I need an account? | No. Every lesson works as a guest. Sign-in is optional and does not move progress between devices yet. |
| I changed phones — where is my progress? | Progress lives on the device. Use Profile → Backup to export a file on the old device and restore it on the new one. |
| Korean audio is silent or sounds wrong. | Install or update a Korean voice in your device's text-to-speech settings (iOS: Accessibility → Spoken Content → Voices; Android: Settings → General → Text-to-speech). Then reopen the app. |
| The microphone button does nothing. | Pronunciation practice needs microphone permission. Recordings stay on your device and are never uploaded; you can practise every lesson without it. |
| How do I delete my account? | Profile → Account and reset → Delete account, or see the deletion page. |
| Is the exam practice official? | No. TOPIK and EPS-TOPIK sets are original practice material written in the style of the exams. |
Report a content error
Found a typo, a wrong translation or an awkward Korean line? Email the lesson name and the sentence. Corrections ship in the next content update.