Delete your account
In the app (fastest)
- Open Profile.
- Open Account and reset and make sure you are signed in.
- Tap Delete account, read the notice, then tap Delete my account.
Deletion is immediate and permanent.
By email
If you can no longer open the app, email support@myonward.cc from the address you signed in with. We verify by replying to that address and delete the account within 7 days.
What is deleted
| Data | On deletion |
|---|---|
| Account ID, sign-in email, Google profile fields shared at sign-in, sessions | Deleted permanently from our authentication provider |
| Learning progress, settings, display name | Never stored on our servers. Stays on your device until you clear it (Profile → Account and reset → Clear device progress) or uninstall |
| Progress backup files you exported | Your own files; delete them yourself |
Nothing is retained after deletion except aggregate, non-identifying security logs kept by the authentication provider for a limited period.